Good to know
General Terms and Conditions
- Our cancellation conditions:
There is no cancellation right in the sense of the consumer protection code – nevertheless we grant you the following cancellation conditions: Up to 1 month before the start of the holiday there are no fees, after that, if the holiday has not begun, 80% of the accommodation price will be charged.
- Our room prices are per person per day and include our 3/4 gourmet board unless otherwise stated, plus €2.30 tourist tax.
- Our price list shows guideline prices. The prices are calculated automatically according to the categories and the capacity in the indicated seasons.
- When booking, your reservation is confirmed as final after a deposit of 30% of the booking price – by bank transfer to: Cassa Rurale di Laces IBAN: IT 61 H 08110 58450 000300005606 SWIFT (Bic): RZSBIT21015 or after notifying us with your credit card number with expiration date. We accept: Visa, Eurocard or Mastercard.
- The deposit is regarded as a handling fee & booking guarantee and will only be refunded in the event of a room cancellation if travel insurance has been taken out and this covers the cancellation costs.
- Please take out travel cancellation insurance. It protects you from cancellation fees should there be a serious reason why you cannot stay with us.
- The rooms are available from 2 p.m. on the day of arrival. Please let us know beforehand if you will be arriving after 6 p.m. Please vacate your room by 11 a.m. on the day of your departure.
- All rooms are equipped with free Wi-Fi, balcony, bath or shower, safe, satellite TV, radio, telephone and mini-bar.
- The 3/4 gourmet board includes our lavish breakfast buffet, a wellness buffet in the afternoon from 2.30 to 5 p.m. and a 6-8-course dinner menu with salad and cheese buffet
- If you only book rooms with breakfast, €15 will be deducted from the 3/4 gourmet board price. If you book full board, you will be charged €20 extra.
- If you would like to bring your dog with you, please contact us for further information. We charge €25 without meals. Dogs are not allowed in the dining room, wet or garden areas.
- The hotel bill can be paid in cash or by credit card. (We do not accept Amex and Diners cards)
- We assume no liability for forgotten items and will gladly return them on request and at your own expense.
This price list replaces all previous ones! Unfortunately, in the event of unforeseeable economic developments or changes in the VAT rate, an adjustment must be made. Printing errors reserved.