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General Terms and Conditions

Our cancellation conditions:
Our cancellation conditions: there is no right of withdrawal in the sense of the consumer protection code - nevertheless we grant you the following cancellation conditions: up to 1 month before starting your holiday there is no charge, thereafter, in the event of a holiday not being taken, late arrival or early departure, 80% of the pension price.
Special cancellation conditions: due to the current Corona pandemic, we offer you the possibility of postponing or cancelling your holiday at short notice and free of charge in the event of any travel warnings, risk areas, entry and exit bans and quarantine obligations.
Our room rates are per person and day, including our 3/4 gourmet board, unless otherwise stated and plus € 2.30 local tax.
We communicate guide prices on our price list. The prices are calculated automatically according to the categories and the occupancy rate in the specified seasonal periods.
When booking, your reservation is confirmed as final after a deposit of 30% of the booking price – by bank transfer to: Cassa Rurale di Laces IBAN: IT 61 H 08110 58450 000300005606 SWIFT (Bic): RZSBIT21015 or after notifying us with your credit card number with expiration date. We accept: Visa, Eurocard or Mastercard.
The deposit is regarded as a handling fee & booking guarantee and will only be refunded in the event of a room cancellation if travel insurance has been taken out and this covers the cancellation costs.
The rooms are ready for occupancy from 2:00 pm on the day of arrival. If you arrive later than 6:00 pm, we kindly ask you to inform us by telephone so that we can prepare something for dinner for you.
On the day of departure, we ask you to vacate your room by 11:00 am at the latest.
All rooms are equipped with free WIFI, balcony, bathroom with bathtub or shower, safe, satellite TV, telephone, and minibar.
The 3/4 gourmet board includes our rich breakfast buffet (07:30 am - 10:30 am), a wellness buffet in the afternoon (2:30 pm - 5:00 pm) and a 6-8-course gourmet menu with salad and cheese buffet (from 7:00 pm).
If you book only room with breakfast, € 15,- will be deducted from the 3/4 gourmet pension price.
If you would like to bring your dog, please contact us. We charge € 25,- per day, without board. Dogs are not allowed in the dining room, wet and garden areas.
The hotel bill can be paid in cash or by credit card (American Express and Diners Club are not accepted).
We accept no liability for forgotten items and will gladly return them on request and at your own expense.
With this price list, all previous ones lose their validity.
In the event of unforeseeable economic developments or changes in the VAT rate, an adjustment will unfortunately have to be made. Misprints excepted!