Privacy

Here you will find information about the handling of your personal data when your are visiting our website. Providing the functionality and services of our website requires that we collect personal information about you. Below we explain what information we collect, what is required, and what rights you have in relation to your information.

Family Pirhofer Martin
Herrengasse 15
39021 Laces
Italy
Phone: +39 0473 622299
E-Mail: info@jagdhof.com
VAT No.: 01278850217

If you have any questions about data protection, you can always contact our data protection officer at info@jagdhof.com.

Informational use

If you use this website without providing us with any other data (for example, by registering or using the contact form), we collect technically necessary data that is automatically transmitted to our server, including:

  • IP address
  • Date and time of the request
  • Content of the request
  • Access Status / HTTP status code
  • Browser type
  • Language and version of the browser software
  • Operating system

This is technically necessary to show you our website. We also use the data to ensure the security and stability of our website. The legal basis for the survey is Article 6 (1) lit. f DS-GMO.

Profiling/Marketing

Hotel Jagdhof des Pirhofer Martin & Co KG, having registered office in Via dei Signori 15, I-39021 Laces (hereafter Dolce Vita Hotel Jaghof) is committed to protecting the online privacy of users. Pursuant to art. 13 of EU Regulation 2016/679 (hereafter: "Regulation"), this statement was written to inform you on our privacy policy and how your personal data is handled when you visit our website (hereafter “Website”), as well as to enable you to give your specific and informed consent to the processing of your Personal Data, where applicable. Please be informed that parental consent is required for children under 16 years of age. The information and data provided by you, or otherwise acquired through use of our online services (hereafter "Services") on your part, will be processed in compliance with the Regulation and the Data Controller’s obligation to confidentiality.
Pursuant to the Regulation, Dolce Vita Hotel Jaghof shall process Personal Data based on the principles of lawfulness, fairness, transparency, limitation of purpose and retention, data minimisation, accuracy, integrity and confidentiality.

Table of contents

  1. Data Controller
  2. Personal Data subject to processing
    1. Browsing data
    2. Special categories of Personal Data
    3. Data volunteered by Data Subjects
  3. Purposes of data processing
  4. Lawful basis and mandatory or optional nature of data processing
  5. Disclosure of Personal Data
  6. Transfer of Personal Data
  7. Retention of Personal Data
  8. Your rights
  9. Changes

1. Data Controller

In relation to the data processing carried out through our website, the Data Controller as defined above is Hotel Jagdhof des Pirhofer Martin & Co KG. For any information regarding the processing of Personal Data by the Data Controller, including the list of Data Processors, please write to the following address: info@jagdhof.com

2. Personal Data subject to processing

Please be informed that as a result of website browsing, the Data Controller will collect and process Personal Data that may consist of information like name and surname, identification number, online identifier, mail address, e-mail address, landline and/or mobile telephone number or information on one or more physical, physiological, psychological, financial, cultural or social features relating to an identified or identifiable person (hereafter “Personal Data”).
The following Personal Data is processed through our Website:

a. Browsing data

During normal operation, the computer systems and software used to operate our Website acquire some Personal Data the transmission of which is implicit in the Internet communication protocols. The collection of this information is intended to be associated with identified parties; however, the data collected might by its nature allow users to be identified through processing and association with data held by third parties. This category of data includes IP addresses or domain names of computers used by users who connect to the Website, URI (Uniform Resource Identifier) of requested resources, the time of request and method used to submit it to the server, the size of the file obtained in reply, the numerical code indicating the server response status (successful, error, etc.) and other parameters relating to the user's operating system and IT environment. This data is used for the sole purpose of obtaining anonymous statistical information on the use of the Website and to ensure its correct functioning by identifying any anomalies and/or abuses, and are therefore deleted immediately after processing. The data could be used to ascertain responsibility in the event of possible computer crimes against the Website or third parties; except for this possibility, the data collected from the Website is removed within a short period of time.

b. Special categories of Personal Data

If you send us your application via e-mail or through our website, you might provide us with Personal Data that falls within special categories as set forth in art. 9 of the Regulation, namely: “[…] personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and [...] genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation”. Please do not disclose this type of data unless it is strictly necessary. Please be informed that if you do choose to provide this type of data without giving your specific consent to the processing (e.g. by sending a CV), the processing on our part will relate to data made manifestly public by the Data Subject, as provided for by art. 9(1)(e) of the Regulation. Therefore, the Data Controller will be released from any liability or dispute whatsoever in connection with the processing of such data. As previously mentioned, explicit consent to the processing of special categories of Personal Data is fundamental if you do choose to disclose such information.

Please be also informed that the Data Controller may view any social media profiles made openly available on professional networking sites or platforms (e.g. LinkedIn).

c. Data volunteered by Data Subjects

We may process Personal Data of third parties that you send to the Data Controller when using certain services on our Website (e.g. the request/contact/booking forms). In these cases, you act as independent Data Controller, thereby assuming all the obligations and liabilities set by law. In this sense, you release the Data Controller from any and all responsibilities and obligations with respect to any dispute, claim, compensation for damages etc. that may be received from third parties whose Personal Data has been processed through the Website functions in violation of applicable data protection laws. In any case, if you provide or process Personal Data of third parties while using our Website, you warrant – assuming full liability – that processing has a lawful basis in compliance with art. 6 of the Regulation.

3. Purposes of data processing

If necessary and with your specific consent, we will process your Personal Data for the following purposes:

  1. Provide the services you require;
  2. Respond to requests for assistance, information or bookings; 
  3. View CVs and contact applicants;
  4. Comply with legal and tax obligations;
  5. Marketing purposes: the data provided may be used, subject to explicit and specific consent, for the sending of promotional and marketing communications, including newsletters and market surveys, using automated tools (SMS, MMS, e-mails, push notifications) and non-automated tools (paper mail, telephone calls by operators). The lawful basis for the processing of your data for these purposes is art. 6, paragraph 1, letter a) of the Regulation. The processing of data for direct marketing is optional and based exclusively on your free choice, and denying your consent for this purpose will not affect the use of services on your part.
  6. Commercial profiling purposes: the data provided may be used, subject to explicit and specific consent, for purposes of commercial profiling and creation of personalised offers, based on purchases made and/or browsing behaviour and/or other consumer’s data and/or data provided at the time of registration on our website and/or responses to market surveys. The processing of data for commercial profiling is optional and based exclusively on your free choice, and denying your consent for this purpose will not affect the use of services on your part.

4. Lawful basis and mandatory or optional nature of data processing

The lawful basis for the processing of Personal Data for the purposes referred to in section 3 (a-b-c) is art. 6(1)(b) of the Regulation (performance of a contract) as the data is necessary to provide the services required and/or to respond to requests from the interested party. Giving your Personal Data for these purposes is optional, but indispensable to activate the services provided by the Website, to answer requests or evaluate CVs. With specific reference to the purpose 3.c and the viewing of profiles on professional networking platforms made freely available on the Internet, as mentioned in section 2.b, the lawful basis is art. 6(1)(f) of the Regulation, i.e. the legitimate interest of the holder in verifying the candidate’s suitability for the open position and any potential risks.
For the purposes illustrated in section 3.d, the lawful basis is art. 6(1)(c) of the Regulation (compliance with legal obligations). Once provided, Personal Data must be processed for the Data Controller to comply with legal obligations.
Art. 6(1)(a) of the Regulation (your consent) is the lawful basis for the processing of data for the purposes referred to in section 3.e. In this respect, activities that involve the direct sending of advertising material, direct sales or market surveys and commercial communications in relation to products or services similar to those you purchased, the Data Controller may use your e-mail and mail addresses without your consent, in accordance with and within the limits allowed by art. 130, paragraph 4 of the Italian Data Protection Code and the by the Decision of the Italian Data Protection Authority of 19 June 2008. The lawful basis for the processing of your data for this purpose is Art. 6(1)(f) of the Regulation (legitimate interest).
For the purposes listed in section 3.f, the lawful basis is art. 6(1)(a) (consent).

5. Disclosure of Personal Data

For the purposes listed in section 3, your Personal Data may be shared with:

  1. Parties who typically act as Data Processors, namely: i) persons and/or organisations providing us assistance and counselling services on marketing and communication; ii) persons and/or organisations who assist us in providing certain services (e.g. hosting providers) iii) persons and/or organisations who perform technical maintenance activities (including maintenance of network equipment and electronic communication networks); (collectively, “Recipients”);
  2. Persons, entities or authorities to whom Personal Data must be disclosed by virtue of legal provisions or orders given by a competent authority; 
  3. Parties authorised by the Data Controller to perform activities that are strictly related to the provision of services or for the purposes listed in section 3, who have committed themselves to confidentiality or have legal obligation to confidentiality (e.g. employees).

6. Transfer of Personal Data

Some of your Personal Data is shared with Recipients who may be located outside the European Economic Area. The Data Controller ensures that these Recipients process your Personal Data in compliance with the Regulation. Transfer of Personal Data may be based on an adequacy decision, on Standard Contractual Clauses approved by the European Commission or on another appropriate legal basis. For further information please contact the Data Controller by sending an e-mail to: info@jagdhof.com

7. Retention of Personal Data

Personal Data processed for the purposes referred to in section 3(a-b) will be kept only for as long as strictly necessary to achieve those purposes. In any case, since data is used in order to provide services, the Data Controller will process the Personal Data up to the time allowed by Italian law (art. 2946 of the Italian Civil Code and subsequent amendments). With regard to any CVs submitted through the Website or by e-mail (see section 3.c), the Personal Data will be kept for as long as necessary for the purpose. The Data Controller may contact the candidate again shortly before the indicated deadline to ask for an extension of the retention period.
Personal Data processed for the purposes referred to in section 3(d) will be stored for as long as provided for by applicable laws and regulations.
Personal Data processed for the purposes referred to in section 3(e) and 3(f) will be kept until we have consent; if you do not withdraw your consent, your data will be stored for a time deemed appropriate.
For more information on our data retention policy and criteria, please contact: info@jagdhof.com

8. Your rights

Pursuant to Art. 15 and following of the Regulation, you have the right to obtain access to your Personal Data at any time. You have the right to request from the Data Controller rectification or erasure of your data, as well as to object to and restrict processing of your data in the cases provided for by Art. 18 of the Regulation. You have the right to obtain the Personal Data concerning you in a structured, commonly used and machine-readable format in compliance with Art. 20 of the Regulation.mm m
Requests must be submitted in written form and sent at: info@jagdhof.com
In any case, you also have the right to lodge a complaint with the competent Supervisory Authority (Italian Data Protection Authority) if you consider that the processing of your Personal Data infringes the applicable law, pursuant to Art. 77 of the Regulation.

9. Changes

This Privacy Policy takes effect on 25.05.2018. The Data Controller reserves the right to amend or update the content of this policy, in part or in full, especially in the case of changes in the applicable law. Since the content of our Website and Privacy Policy may be subject to change, we recommend you visit this section regularly for updates on how we collect and use Personal Data.

Use of cookies

We use cookies to facilitate and improve the use of our website. Cookies are textual information that is stored on a computer when you visit a web site through the web browser. This serves to recognize a session, for example, when permanently logging in to a website or the shopping cart function of an online shop.

Most web browsers accept cookies automatically. Saved cookies can be deleted at any time via the settings of your web browser. You can also customize the settings of your web browser so that no cookies are stored. Then not all features of our website may be available.

Contact form

On our website you can enter personal data in a contact form. If you use the contact form, we will collect and save the data you enter in the input form (e.g., last name, first name, e-mail address etc.).

Legal basis for the processing is in the case of a consent Art. 6 para. 1 lit. a DS-GMO. Your request for the preparation of a contract is Art. 6 para. 1 lit. b DS-GMO additional legal basis.

We use the data exclusively to process and answer your request.

We are members of the DolceVita Hotel association. Your personal data will be passed on exclusively to other organisations within the association for the sole purposes of service provision, and will remain exclusively within the hotel association. Your data will not be passed on to third parties outwith the consortium without your consent. The following hotels are members of the DolceVita Association:

  • DolceVita Hotel Alpiana Resort a Foiana
  • DolceVita Hotel Feldhof a Naturno
  • DolceVita Hotel Lindenhof a Naturno
  • DolceVita Hotel Preidlhof Resort a Naturno
  • DolceVita Hotel Jagdhof a Laces

Amministration: Consorzio DolceVita Hotels
Via San Zeno 13
39025 Naturno
Partita Iva: 02501750216

Newsletter

On our website you can subscribe to a newsletter. When you subscribe to the newsletter, we collect and save the information you enter in the input form (e.g., last name, first name, e-mail address). A disclosure to third parties does not occur. Subscription to the newsletter is only possible with your consent. Legal basis for processing Art. 6 para. 1 lit. a DS-GMO. We use the data exclusively for sending newsletters.

Jagdhof Club Card

This website uses KunLeiSys Guest Club Software (Jagdhof Club Card). Provider is the GASTROpoint GmbH, Pommernstraße 17, 83395 Freilassing, Germany. KunLeiSys Guest Club Software is a service that organizes and manages the guest club, offers, loyalty points, event emails and newsletter shipping.

You can register for our guest club on our website. We only use the data entered for the purpose of using the respective offer or service. The mandatory information requested during registration must be given in full. Otherwise, we will reject the registration. The processing of the data entered during registration takes place on the basis of your consent (Art. 6 (1) lit. DSGVO). You can revoke your consent at any time free of charge. You can do this via the unsubscribe link in the e-mail or via the deregistration in the guest club.

The data deposited with us by you for the purpose of the guest club will be stored by us until your cancellation and deleted after logoff and deletion of the guest club account both from our servers and from the servers of GASTROpoint GmbH.

For important changes, for example, in the scope of the offer or in the case of technically necessary changes, we use the e-mail address specified at registration or in your profile to inform you in this way. Legal retention periods remain unaffected. We have concluded a contract data processing contract with GASTROpoint GmbH and fully implement the strict requirements of the data protection authorities when using KunLeiSys guest club software.

Google Analytics

We use Google Analytics to analyze and improve the use of our website.

Google Analytics is a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The legal basis for the processing of data with the help of Google Analytics is Art. 6 para. 1 lit. f DS-GMO. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=en

We use Google Analytics with the extension "_anonymizeIp ()". This truncates the IP addresses (so-called IP masking). A reference to specific persons can thus be excluded. Google participates in the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US Framework. Thus, even in the exceptional cases in which Google transmits personal data to the United States, an adequate level of data protection.

Google Information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001

For more information about Google's Terms of Service: https://www.google.com/analytics/terms/gb.html
For more information about Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en

Google Adwords Conversion-Tracking

We use Google Adwords to display advertisements on Google and other third party websites. Conversion tracking helps us determine how successful each ad is. Our purpose is to show you advertisements of interest to you and to make our website more interesting to you. The legal basis for the processing of your data is Art. 6 para. 1 lit. f DS-GMO.

The advertising is delivered by Google via so-called "ad server". We use cookies to measure certain performance metrics, such as ads or user clicks. If you access our website via a Google ad, Google Adwords will save a cookie on your PC. These cookies usually lose their validity after 30 days and are not intended to identify you personally. This cookie will typically use the unique cookie ID, number of ad impressions per placement (Frequency), last impression (relevant to post-view conversions), and opt-out information (mark that the user does not) as analysis values more would like to be addressed) saved.

These cookies allow Google to recognize your Internet browser. If a user visits certain pages of an Adwords customer's website and the cookie stored on their computer has not yet expired, Google and the customer will be able to detect that the user clicked on the ad and was redirected to that page. Each Adwords customer is assigned a different cookie. Cookies can not be tracked via the websites of Adwords customers. We ourselves do not collect and process any personal data in the aforementioned advertising measures. We receive only statistical evaluations provided by Google. On the basis of these evaluations, we can identify which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising material, in particular we can not identify the users on the basis of this information.

Due to the marketing tools used, your browser automatically establishes a direct connection to Google's servers. We have no influence on the scope and further use of the data collected by Google and inform you as far as we know: By including AdWords Conversion Tracking, Google receives the information that you have accessed the relevant part of our website or clicked on an ad from us to have. If you are registered with a service provided by Google, Google may associate the visit with your account. Even if you are not registered with Google or have not logged in, there is a chance that the provider will find and store your IP address.

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: https://www.google.com/settings/ads/plugin

Google participates in the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US Framework

For more information about privacy at Google, click here:

https://policies.google.com/privacy?hl=en
https://services.google.com/sitestats/en.html

Google Adwords Remarketing

We use Google Adwords Remarketing. Through this application, you may receive advertisements from us after visiting our website on other websites. This is done by means of cookies stored in your browser, through which your usage behavior when visiting various websites is recorded and evaluated by Google. This is how Google determines your previous visit to our website. A combination of the data collected during the remarketing with your personal data, which may be stored by Google, does not occur according to Google. In particular, according to Google, pseudonymization is used in remarketing.

Social Plugins

We are currently using the following social media plug-ins: Facebook. With the help of a button, personal data is transmitted to the respective plug-in provider and stored there.

The respective plug-in provider stores the data collected about you as usage profiles and uses them for purposes of advertising, market research and / or tailor-made design of its website. Such an evaluation is carried out in particular (also for non-logged-in users) for the presentation of needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the formation of these user profiles, whereby you must contact the respective plug-in provider to exercise it. Through the plug-ins we offer you the opportunity to interact with the social networks and other users, so that we can improve our offer and make it more interesting for you as a user. The legal basis for the use of the plug-ins is Art. 6 para. 1 lit. f DS-GMO.

The data transfer takes place regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged into the plug-in provider, your data collected from us will be assigned directly to your existing account with the plug-in provider. For US providers, a transmission takes place in the US; these have become subject to the EU-US Privacy Shield: www.privacyshield.gov/EU-US-Framework

For more information on the purpose and scope of the data collection and its processing by the plug-in provider, please refer to the privacy statements of these providers provided below. There you will also find further information about your rights and settings options for the protection of your privacy:

Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, United States - www.facebook.com/policy.php

Integration of YouTube Videos

We have included YouTube videos in our online offering, which are stored on www.YouTube.com and are directly playable from our website. [These are all included in the "extended privacy mode", d. H. that you do not transfer data about you as a user to YouTube if you are not playing the videos. Only when you play the videos, the data mentioned in paragraph 2 will be transmitted. We have no influence on this data transfer.]

By visiting the website, YouTube receives the information that you have accessed the corresponding sub-page of our website. In addition, log files are transmitted. This happens regardless of whether YouTube provides a user account that you are logged in to, or if there is no user account. When you're logged in to Google, your data will be assigned directly to your account. If you do not wish to associate with your profile on YouTube, you must log out before activating the button. YouTube stores your data as usage profiles and uses them for purposes of advertising, market research and / or custom design of its website. Such an evaluation is done in particular (even for users who are not logged in) to provide appropriate advertising and to inform other users of the social network about their activities on our website. You have a right to object to the creation of these User Profiles, and you must be directed to YouTube to use them.

For more information on the purpose and scope of your data collection and processing through YouTube, please refer to the Google Privacy Policy. You'll also get more information about your rights and privacy settings here: https://www.google.com/intl/en/policies/privacy

Google also processes your personal information in the US and has submitted to the US-US Privacy Shield: https://www.privacyshield.gov/EU-US-Framework.

More about Google: Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, United States

Use of Google Fonts

We use Google Fonts on our website. This allows us to integrate certain fonts into our website. These fonts are provided by Google through servers in the United States. When you visit our website, the visitor's web browser establishes a direct connection to these servers. Among other things, the IP address of the visitor is transmitted to Google and stored there. Google participates in the EU-US Privacy Shield: www.privacyshield.gov/EU-US-Framework

For more information about Google: Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA

More information about privacy at Google: https://policies.google.com/privacy?hl=en

Google Maps

We use the website of Google Maps on our website. This allows us to show you interactive maps directly on our website and allow you to conveniently use the map feature. By using Google Maps, data is transmitted to Google in the United States, i.a. Your IP address.

You can prevent the transfer of data to Google by disabling JavaScript in your browser settings. In that case, you will not be able to use Google Maps on our website.

The legal basis for the processing of your data is Art. 6 para. 1 lit. f DS-GMO. Google participates in the EU-US Privacy Shield: www.privacyshield.gov/EU-US-Framework

Information about Google:

Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, United States

For more information about Google's Terms of Service: https://www.google.com/analytics/terms/gb.html
For more information about Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en
For more information about the Google Maps terms of service: https://www.google.com/intl/en_US/help/terms_maps.html

Storage time

We only process and store your data for as long as necessary for processing or compliance with legal obligations. After elimination of the processing purpose, your data will be blocked or deleted. Insofar as there are legal obligations to store data, we block or delete your data at the end of the legal storage periods.

Your rights

You have the following legal rights regarding us concerning your personal data:

  1. Right to information
    You have the right to ask for confirmation as to whether we are processing personal information concerning you. If this is the case, you have the right to access this personal data and other information, e.g. the processing purposes, the recipients and the planned duration of the storage or the criteria for determining the duration.
  2. Right to rectification and completion
    You have the right to demand the correction of incorrect data without delay. In consideration of the purposes of the processing, you have the right to demand the completion of incomplete data.
  3. Right to cancellation ("right to be forgotten")
    You have a right to erasure if processing is not required. For example, if your data is no longer necessary for its original purpose, you have revoked your privacy statement or the data has been improperly processed.
  4. Right to restriction of processing
    You have a right to restriction of processing, e.g. if you think the personal information is incorrect.
  5. Right to data portability
    You have the right to receive personal data concerning you in a structured, common and machine-readable format.
  6. Right to object
    You have the right to object to the processing of certain personal data concerning you at any time for reasons arising from your particular situation.
    In the case of direct mail, you as the data subject have the right to object at any time to the processing of personal data concerning you for the purposes of such advertising; this also applies to profiling insofar as it is associated with such direct mail.
  7. Right to revoke your data protection consent
    You may withdraw your consent to the processing of your personal data at any time with future effect. However, the lawfulness of the processing carried out until the revocation is not affected.

You can also lodge a complaint with a data protection supervisory authority at any time, for example, if you believe that data processing is not in line with data protection regulations.

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